Manager Senior Platform Operations

Would you like to work with the most cutting-edge technology?

Would supporting the biggest global network excite you?

Join our Global Network Operations Command Center

Our Network Operations Command Center (NOCC) monitors, troubleshoots and maintains Akamai's deployed network in a 24/7 environment. Our proactive stance enables Akamai to deliver content and applications, regardless of network traffic. We have the best view of the world's largest distributed platform and are the eyes and hands that keep it running.

Partner with the best

As a Platform Operations Manager you will lead a team of managers responsible for the daily operations of their site location

• Building and maintaining a team of NOCC engineers, technicians and managers with the skills to safely maintain Akamai’s Intelligent Platform
• Managing 24/7 network operations center shift schedule and following operations center workflow procedures
• Acting as an escalation point within the NOCC to ensure customer issues are resolved and internal SLAs are achieved
• Overseeing reporting and forecasts metrics to ensure scheduled work is delivered on-time and to identify improvements to processes
• Collaborating with cross-functional teams to create technical solutions and support ongoing implementation of network improvements

Do what you love

To be successful in this role you will:

• Have 8 years of experience and a Bachelor's degree in a relevant related technical field or it's equivalent
• Have experience as a manager and experience leading project teams
• Display solid experience of administering, monitoring and resolving issues in a high availability platform environment
• Demonstrate experience of Linux/Unix system administration and knowledge of SQL and Scripting languages
• Have excellent communication and written skills to articulate technical information to internal teams and external customers

We are happy to discuss flexible working options in this role, please discuss your requirements with the recruiter when you apply.

Working with us

At Akamai, we’re curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you’ll thrive here.

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavours

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

About us

Innovating on a global scale, we deliver our customers a fast, smart and secure intelligent edge platform. Working against a backdrop of digital collaboration, our highly skilled teams drive progressive solutions that have the scope to transform entertainment, business, and life in ways that we have yet to imagine.