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Solutions Architect II
Overview
Solutions Architects II are part of the Akamai Professional Services team and work directly with clients to deliver Akamai's solutions. You will be involved with projects from requirements gathering, design, implementation, testing and customer sign-off. You will work independently, within a small technical team, or with a global technical team in delivering the appropriate solution to Akamai's enterprise customers. You will plan, implement, test, and deploy Akamai platform configurations to integrate with customer web sites, develop and execute test cases and scripts for Akamai’s Media, Enterprise, Commerce, and Hi Tech customers. You will be working with internal stakeholders, such as Sales Representatives, Project Managers, Technical Support, and Engineering. You will participate in internal projects that help scale the group, implement best practices, and improve our methodology and quality of integrations. As a Solutions Architect II, You will be responsible for:
* Work as a member of a cross functional project team contributing to the technology-based solutions and consult on concept feasibility.
* Own the technical components of a customer integration project including but not limited configuration, debugging, documentation, testing, and go live support.
* Integrate Akamai's Solutions including Dynamic Site Accelerator, Web Application Accelerator, Web Application Firewall, Global Traffic Manager, EdgeComputing for Java, Electronic Software Downloads, Download Manager and more.
* Partner with Business Support, Sales, Engineering, Product Development and Technical Support to resolve issues that arise during customer trials, integrations, or post implementation support.
* Accurately scope implementation timelines for integrations.
* Identify technical risks and provide mitigation strategies.
* Review configurations with other Professional Service team members to ensure quality and accuracy to requirements.
Akamai’s Service Delivery Americas team is responsible for integrating customer’s internet properties with Akamai’s Intelligent Platform. Solutions Architects are work directly with Akamai’s customers to implement Akamai solutions and provide consultative approaches to our customer’s most challenging technical problems. The team works closely with Akamai’s Solution Engineers, Technical Project Managers, and Engagement Managers while executing on projects.
Required Skills
* 5 years experience with Internet technologies including TCP/IP, HTTP, DNS and web servers
Desired Skills
* 5 years IT solution delivery experience, preferably within a consulting organization.
* Experience implementing enterprise scale, n-tier solutions with direct client exposure.
* Experience with digital media technologies including streaming, codecs and container formats
* Experience with UNIX and one or more web development languages, methodologies, and/or architectures – Perl, PHP, Shell Scripting, J2EE, .NET, C#, JSP, ASP, Tomcat, Apache.
* Experience with TCP/IP network debugging with tcpdump or similar.
* Experience with data processing, Real Time Reporting and Analytics a plus.
* Working knowledge of the full software development lifecycle
* Advanced knowledge of the internet and internet related technologies
* Excellent business writing, presentation and communication skills