Associate Solutions Architect

***US CITIZENS ONLY***

Overview

Solutions Architects are part of the Akamai Professional Services team and work directly with clients to deliver Akamai's solutions.  You will be involved with projects from design through implementation, testing and customer sign-off. You will work independently or within a small technical team in delivering the appropriate solution to Akamai's enterprise customers.  You will plan, implement, test, and deploy Akamai platform configurations to integrate with customer web sites, develop and execute test cases and scripts for customer solutions.  You will participate in internal projects that help scale the group, implement best practices, and improve our methodology and quality of integrations. As an Associate Solutions Architect, you will be responsible for:

* Work as a member of a cross functional project team contributing to the technology-based solutions and consult on concept feasibility.

* Own the technical components of a customer integration project including but not limited configuration, debugging, documentation, testing, and go live support.

* Integrate Akamai's Solutions including Dynamic Site Accelerator, Web Application Accelerator, Web Application Firewall, Global Traffic Manager, EdgeComputing for Java, Electronic Software Downloads, Download Manager and more.

* Partner with Business Support, Sales, Engineering, Product Development and Technical Support to resolve issues that arise during customer trials, integrations, or post implementation support.

* Accurately scope implementation timelines for integrations.

* Identify technical risks and provide mitigation strategies.

* Review configurations with other Professional Service team members to ensure quality and accuracy to requirements.

About the Team

The Public Sector Services and Support team is focused on maximizing customer satisfaction, retention and growth by building and maintaining strong customer relationships.  The Public Sector Services and Support team is dedicated to providing the highest quality customer service at every opportunity, and building industry leading web technologists for U.S. Government customers.  We work to ensure that Akamai’s Public Sector customers are able to realize the full value of the solutions that Akamai can delivery to enable the customer's mission.